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Efficiency is a term commonly used in business. But why is it such a desirable outcome? Simply put, efficiency allows workers to focus on other important priorities.
That’s why, for higher education institutions operating at scale, improving administrative efficiency has so many benefits. It boosts operational capacity, allows teams to focus on strategic priorities, and even improves the staff experience.
At Eduvos, one of South Africa’s largest private higher education institutions, contract management had long been a manual process that couldn’t keep pace with the volume and speed of HR operations. The institution’s workflow was weighed down by hundreds of fixed-term staff agreements that needed to be managed.
Recognising that its old paper-based workflow needed improvements, Eduvos transformed its contract signing process using Adobe Acrobat Sign, implemented with the support of Learning Curve.
Before adopting Adobe Sign, Eduvos had long relied on a largely manual process for issuing and signing staff contracts. This process saw administrative teams draft contracts in the following sequence:
While functional, the process was bogged down by several inefficiencies. Contracts often took up to two days to move from creation to final signature. Candidates without Adobe signing rights had to print, sign, scan, and return documents. These steps often caused delays and frustration.
According to Zahn van Niekerk, Human Resource Business Partner at Eduvos, the biggest pain points were clear:
“There were delays in sending out and receiving signed contracts, the candidate experience was compromised, and documents or attachments were sometimes not properly linked to the contract.”
The administrative burden was significant, especially during peak renewal periods.
Eduvos needed a solution that would eradicate the friction from the signing process while staying professional and consistent. The HR team desperately wanted to reduce turnaround times, eliminate unnecessary printing and scanning, and improve the overall experience for both staff and candidates.
What was most important was that the solution needed to work at scale. As a large and thriving institution, Eduvos routinely processed large volumes of contracts, making efficiency and bulk handling a major win.
Working with Learning Curve, Eduvos implemented Adobe Acrobat Sign, with a particular focus on the bulk send capability for contract renewals.
Adobe Sign allowed the HR team to prepare standardised agreement templates and send them to multiple recipients simultaneously. This feature was crucial. In the past, contracts went out one after the other in a tortuously slow process. Now, with one click, contracts could be sent to several recipients at once.
Just as crucial was that each electronic contract was wrapped up in a legally binding digital signature workflow. Contracts could be signed securely from any device, without requiring recipients to create Adobe accounts or download additional software.
The impact of Adobe Sign at Eduvos was immediate and measurable. By using the bulk send feature, the HR team was able to issue over 450 contract renewals in just a few hours, a task that would previously have taken days of manual effort.
Zahn van Niekerk explains, “A huge amount of time and effort was saved with the implementation of Adobe Sign, especially with the bulk send option.”
Beyond speed, the process became more reliable. Contracts were easier to track, the correct attachments stayed linked, and the risk of documents being misplaced or delayed was effectively removed.
Feedback from both HR staff and employees has been overwhelmingly positive. For HR teams, the process became simpler and much more transparent. For employees, signing contracts no longer involved printing contracts to sign them in wet ink and then scanning them back into PDF format.
These mirrored outcomes are seen at other educational institutions across the continent, where Adobe Sign has dramatically reduced turnaround times and eliminated document loss by providing a secure, digital workflow.
The introduction of Adobe Sign has had visible effects beyond contract management. By doing away with administrative bottlenecks, Eduvos has been able to reclaim time and attention and redirect them towards higher-value activities.
According to Zahn van Niekerk, “The transformation has greatly influenced Eduvos’ overall digital strategy in that it removed barriers to sending and signing contracts, creating more capacity to focus on activities aligned to our values of relevance and entrepreneurial spirit.”
This shift reflects a broader reality in higher education, that digital tools are most valuable when they free institutions to focus on people, strategy, and innovation, not admin and paperwork.
Adobe Acrobat Sign allowed Eduvos to modernise a critical HR function without disruption or complexity. By replacing a manual, time-consuming process with a simple, rapid, and scalable digital workflow, the institution greatly improved its efficiency, enhanced staff experience, and created space for strategic focus.
Central to this success was Eduvos’ partnership with Learning Curve. Through the direct involvement of Learning Curve’s Adobe Sign Specialist, Bishen Gosai, Eduvos benefited from a deeply customised implementation, with workflows designed around their specific institutional requirements. Bishen’s specialised expertise and hands-on guidance ensured a smooth transition, rapid adoption, and long-term sustainability. Together, Eduvos and Learning Curve demonstrated how the right technology, combined with the right expertise and partnership, can deliver meaningful, lasting transformation.
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Earlier this month, Adobe released the preview of their new AR (augmented reality) authoring tool and multi-platform system called Project Aero. Using immersive technology, this interface blurs the line between ....
Custom-built to provide UX (user experience) designers with an optimised design process, Adobe Experience Design CC, more commonly referred to as Adobe XD, is a powerful software medium used to ....
It is almost mid-June 2018, so you may be wondering why we would choose to talk about what’s new in Adobe CC 2018 now. Well, it seems that there are ....
Adobe Max is an in-your-face, larger-than-life, all-guns-blazing annual celebration of creativity, which this year descended on Vegas. It’s Nice That was invited by Adobe, with over 12,000 other creative minds ....
Not too long ago, if asked what Adobe had in common with Shopify, the answer would be “nothing”! After all they aren’t even in the same market space. Adobe is ....
Primal Pictures now brings you PALMs, catering for your specific learning needs and adapting learning to improve your retention and outcomes. What is PALMs? PALMs stands for Perceptual and Adaptive ....
Adobe Photoshop has always been one of the most popular suites available for editing photos, thanks to its array of useful features that allow users to correct color, resize, crop, ....
Imagine having the convenience of calling on ‘Siri’ or ‘Bixby’ (for the Samsung enthusiasts) to assist you through the processes of your next Photoshop project. Well, this has been an ....
Pre-orders now open! Learning Curve are excited to announce pre-orders for the Adobe Creative Cloud Suite can now be placed! Place your order with us before the 28th February 2018 and ....
Video observations that strengthen and inform Swivl™ is a multi-purpose robotic motion platform, which will allow you to self-capture video. The robot enhances video capture by wirelessly following the movement ....
Creative Suite software has not been updated since April 2012, yet many Adobe users have still not made the move to Creative Cloud. With thousands of new features available and ....
Staggering 33% of installed software is not licensed. Last year South African companies coughed up more than R3.64million for using unlicensed software. This is according to the BSA, who in ....
As predicted, Adobe have officially announced all Creative Suite (CS) perpetual products will no longer be supported from May 2017. Learning Curve, Africa’s only Platinum reseller are here to guide ....
“I’m always seeking the next big thrill”
Me in a word: Exploratory
The first 21 years of my life were a mix of travel, sports and chasing academic excellence. As a child, I enjoyed jet skiing, bungee jumping and a few venomous pets. I’m still always seeking the next big thrill, like rock climbing and cave exploration.
Since leaving university and surviving the COVID years, I’ve developed my skills across different fields, from education to private healthcare, with a keen interest in human biology and education.
To relax, I watch old war movies or series, and shows like Sons of Anarchy and The Wire. Cooking was a big part of my childhood and I’d always help my parents prepare meals. I’ll bake anything with chocolate!
My wilderness survival buddy would be my dad. He’s a DIY expert, with basic wilderness survival skills. I once had a narrow escape outdoors: Venturing off the path on a solo hike, roasting in midday sun, suffering from dehydration, leg cramps and an encounter with a juvenile cobra. (I survived.)
Some everyday things that really annoy me are the morning traffic rush – and people being indecisive at the drive-thru window.
My bucket list destinations? Thailand, for rock climbing and base jumping, and Burma, for Lethwei (Burmese bare-knuckle boxing).
I think the human race needs a greater focus on work-life balance. Spending more time enjoying the little things, whether sport, art or music would help everyone live better, more fulfilling lives.
If I could change the law, I’d ban farm-raised lion hunting, and I’d allow a years’ paid parental leave for all new parents.
Outside of work, I juggle sports, cooking and taking my dogs out for regular walks.
My work family is supportive and engaging, always available to bounce ideas or chat. Learning Curve is the best work family ever, with an unparalleled culture. I like the freedom and flexibility to explore new and creative avenues – and the endless coffee (Yay!)
Medical Education Solutions Specialist
“Every day is different.”
Me in a word: Outgoing
I grew up in KZN, often barefoot in the bush, or soaking up the Durban sunshine. Our home was loud, with four daughters and weird and wonderful pets, and my love for performing means I have a large, bubbly, personality.
I wanted to be a singer and actress, then a vet. I moved to Cape Town to study Anatomy and completed an M.Sc at Stellenbosch University, then joined Learning Curve, where I work with 3D Anatomy software, Primal Pictures.
In my free time I like hiking, running, and yoga – and I’ve taught myself to play the ukulele. I recently started busking and people did tip me. (Was that their way of begging me to stop?)
Home entertainment? OK, this is embarrassing but I love the kind of reality shows which I fondly refer to as ‘trash TV’. I’m a vegetarian and love veggies, but also a classic mac and cheese with a parmesan crust.
I’m a cat person – my cat is my baby. I like the feline independence, and contrary to popular belief, they can be very friendly and loving.
Australia’s top of my bucket list; I was a huge Steve Irwin fan as a child and I’d love to visit the family’s zoo. I’d also love to spend more time exploring the spectacular nature that South Africa has to offer, and learn more musical instruments.
If I was in charge, there’d be a law against chewing with your mouth open, and one act of kindness every day would be compulsory. Kindness and compassion are what the world needs now.
I’m very lucky to be part of the wonderful Learning Curve education team. We’re passionate about our work and we’re loud and energetic, always having lots of fun with our clients around the country. This is a family that I love being a part of. Every day is different, which keeps things fun and exciting. Our team is full of knowledgeable people – I’m constantly learning new things from my colleagues.
My favourite office snack? Peanuts.
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